Place Manager
Company: Oakland Venue Management, Inc.
Location: Oakland
Posted on: October 18, 2024
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Job Description:
Company DescriptionDistrict Works stands strong in the Bay
Area's Urban Place Management community, providing a wide variety
of services that help create beautiful community spaces,
neighborhoods, and public parks by removing litter, installing &
maintaining landscaping, and hosting events. We provide highly
trained Place Managers to make public plazas, downtowns, and
neighborhoods more comfortable and welcoming for allA Place Manager
for District Works provides supervision of business improvement
districts, community benefit districts, local agencies, and
municipality cleaning and safety programs. Our services include
cleaning detail while offering exceptional customer service and
hospitality. Place Manager's report directly to the Program
Coordinator, but may take direction from the executive management
team including the Program Director, General Manager, and Chief
Executive Officer.Position SummaryA District Works Place
Manager--provides a wide variety of essential services to Community
Benefit Districts and public agencies. We support our clients with
Urban Place Management services through public realm improvement
and hospitality services. As a Place Manager your duties will be
varied; however, the ideal candidate will demonstrate interpersonal
skills that contribute to delivery of an exceptional customer
experience.Position DescriptionThe primary responsibilities of the
Place Manager are as follows:----1. CARETAKING AND RADICAL
HOSPITALITY--Provide a clear and visible presence within the
boundaries of the districts in order to--improve the perception of
the districts as safe places;Offer assistance and information to
businesses and employees within the district (e.g., providing
directions, distributing flyers, and answering questions about the
district and its activities);Work to achieve a measurable decrease
in all crimes committed within the boundaries of the district. We
will specifically:-- -- --a). Engage with the residents, visitors,
and employees of our downtown. Listening to people is the only way
to effect real change. This type of engagement allows us to
discover new ideas, invigorate old methods, and reduce behavior
that negatively impacts the districts. It takes vision and skill to
do and we have both;-- -- --b). Participate in community meetings
with social service providers from the public and private sector,
including the City of Oakland and Alameda County. The goal is to
promote communication and collaboration on issues of mutual concern
for business owners and residents in the districts;-- -- --c).
Practice radical hospitality and use our resources to help everyone
in need, especially the unsheltered. Our knowledge of temporary
housing, food banks, "call home" programs, and drug rehabilitation
services is invaluable in dealing with an on-going social disaster
that we know is not going away soon;-- -- --d). Train and ensure
all staff adhere to our clients stated position on
homelessness.--2. ENVIRONMENTAL STEWARDSHIPTRASH COLLECTION &
LITTER ABATEMENT-- -- --a). Abate all litter and illegal dumping in
the public right of way and ensure that all items are sorted and
directed to their appropriate waste stream in a timely manner-- --
--b). Collect, dispose of, and replace trash bags in trash
receptacles as needed-- -- --c). Wipe down, clean, and pressure
wash all trash receptacles frequently-- -- --d). Maintain daily
collection/cleaning reports and distribute the reports to the
Program Coordinator for program evaluation and data collection-- --
--e). Pressure wash the bottom of trash receptacles to remove dog
urine and liquid spills.GRAFFITI REMOVAL---- -- --a). Using the
most environmentally sensitive practices, District Works will
remove graffiti, stickers and signs from buildings, trees, poles,
planters, newsracks, utility boxes, or any other surfaces every
day.-- -- --b). All graffiti will be color matched and painted or
removed from the ground and wall surfaces as quickly as possible.
Our goal is to remove graffiti within 24 hours of each work
order.BIG BELLY SERVICE-- -- --a). District Works is the only
authorized Big Belly service provider throughout the greater Bay
Area and will train all staff. Place Managers will be able to
professionally clean, service, and maintain Big Belly units.SPECIAL
PROJECTS-- -- --a). Our team specializes in graffiti abatement and
strategic touch-up painting of trash receptacles, planters, and
light poles.---- -- --b). We're expert at installing benches and
trash receptacles in the public right of way.---- -- --c). Supports
clients in executing numerous projects, including the abatement of
hard-to-reach graffiti that requires boom lifts and aerial lift
operator certification.SPECIAL EVENTS-- -- --a). Specialized staff
for post-event cleaning, onsite event maintenance, and waste
sorting and hauling.--SIDEWALK PRESSURE WASHING-- -- --a). We will
conduct environmentally sound pressure washing, following all local
and state regulations to remove blood, urine, feces, and substances
that cause harm in high traffic public right of ways.--3.
GROUNDSKEEPING & MAINTENANCE--District Works provide greening and
beautification services including street median and ground planter
maintenance, debris removal, soil amendment, watering, hanging
plant program management, and other ground related groundskeeping
and maintenance services.--4. ZONE MANAGEMENT, DISPATCH &
REPORTINGReceiving and sharing information from the general public
and from our staff is critical to the operations of the program. We
will utilize 2-way radios, email, other technology, and the current
dedicated hotline to respond to requests for service.Responsible
for supervising district zones in conjunction with, and especially
in the absence of the Program Director.--Responsible for safely
transporting debris and supplies to cleaning sites following the
assigned deployment schedule via electric bicycles with tow behind
bike trailers.--Job Requirements--Must have the physical capacity
to walk or ride a bicycle while towing up to 125 lbs of debris
continuously during an eight hour shift, with normal breaks (two
fifteen minutes, and one thirty minute meal break).Must be able to
work outdoors in all conditions with provided inclement weather
gear.Must be able to lift 50 lbs.Must provide proof of COVID-19
vaccination or appropriate religious or medical exemption
status.Must be able to provide proof of valid CA Driver's license
and clean driving record.--Must be able to speak, read, and write
the English language in order to create basic reports. The ability
to speak other languages is a bonus.Must maintain a positive,
professional environment in full compliance with applicable laws,
regulations, policies, procedures and overall District Works
standards of expected professionalism.Must be able and willing to
correct poor performance or employee misconductMust be dedicated to
serving the community.Ability to maintain clear boundaries and
strict confidentiality with clients.Ability to create a
compassionate and empowering connection with visitors, residents,
and members of the community.Ability to remain calm in crisis
situations, think well on one's feet, de-escalate situations, and
promote positive communication.Ability to work independently with
minimal supervision.Good listening skills, with a strong ability to
be patient and compassionate with community members challenged by
mental health issues.Core competency to effectively relate with a
culturally and racially diverse group of staff, residents, and
tenants.Benefits and CompensationPositions are paid hourly,
typically based on a 40-hour work week, some part-time positions
are available.$23.50 - $29.00 ($48,880 - $60,320 annually, based on
a 40-hour work week)Successful 90 day performance review increase
--Successful 1 year performance review increaseEmployees shall be
entitled for consideration of annual performance bonus compensation
for each calendar year up to 2.5% of base salary in the calendar
year.--Employees who have worked for the company for three months
are eligible to participate in the Company's 401(k) benefit plan,
including employer match of 100% of the first 3% of deferred
savings and 50% of contribution between 3% to 5%.--Level benefits
card offers full time employees food service, mental health,
wellness, educational and lifestyle allowances to support our
employee's out of pocket costs at $150/monthly.Merits and Awards
Program (MAPS) is an incentive bonus program to encourage the
highest levels of participation for all District Works employees.
Place Managers are eligible for the MAPS award bonus up to
$250/monthly based on criteria established by program management
including attendance, reporting, and environmental stewardship
statistical tracking.Full Time employees are eligible to
participate in our Health Benefits after a waiting period after the
first day of the month following a 30-day waiting period. Employer
Contribution:-- -- --a) Medical: The Company contributes $700
towards the employee's medical benefits premium; the employee is
responsible for the remainder of the premium, if any, and will have
it deducted on a pre-tax basis. Employee's are responsible for
premiums associated with electing benefits for their dependents.--
-- --b) Dental: The Company will cover 60% of the employee's
premium for Dental-- -- --c) Vision: All premiums for the Vision
plan are paid by the employeeThe Company observes 9 paid holidays
annually. These holidays are subject to change at the discretion of
the Company.All Company employees receive paid time off for
personal purposes. Accrued based on years of service worked (based
on 40 hour work weeks).---- -- --a) 0-2 Years of Service: 40 hours
accrued/year-- -- --b) 2-4 Years of Service: 80 hours
accrued/year-- -- --c) 4 Years and beyond: 120 hours accrued/year--
-- --d) Unused PTO will be carried forward up to an accrual cap;
unused PTO will be paid out upon discharge.All Company employees
receive paid sick leave for personal or family illness. Accrual is
based on one hour for every 30 hours worked; capped at 72
hours.PIee26e49a9df4-25660-34271309
Keywords: Oakland Venue Management, Inc., Elk Grove , Place Manager, Executive , Oakland, California
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