Senior Product Operations Manager New San Francisco, CA

Company: Amplitude
Location: San Francisco
Posted on: November 14, 2024

Job Description:

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive.About The Role & TeamAmplitude's mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. This is a hybrid role that requires you to be in the San Francisco office two days a week.As a Senior Product Operations Manager, you will:

• Drive the product strategy through the execution of the Product team's monthly, quarterly and annual planning processes.
• Build and leverage deep subject matter expertise to lead go-to-market strategy of products shipped within all our products.
• Own and operationalize new cross-functional product processes that help drive alignment and deliver value to the business and to customers.
• Operationalize stepwise improvements to Amplitude's product development lifecycle.
• Execute on complex product initiatives that span multiple teams and functions.
• Ensure customer insights are central to product operations, influencing development and launch strategies.You'll be a great addition to the team if you have:
  • You have 7+ years of experience working in product, strategy, or operations.
  • You have worked closely with a product team before and have implemented processes that improved how they build and ship products.
  • You have strong communication skills, and cross-group collaboration is your superpower.
  • You have a track record of successfully executing complex cross-functional projects.
  • You are comfortable working with leadership to drive high-visibility projects.
  • You are nimble and resourceful; you can complete an ad-hoc request or execute a complex product initiative.
  • You can solve a problem with strong attention to detail while also seeing the bigger picture.
  • You demonstrate Amplitude's core values of humility, ownership, and growth mindset.
  • You have experience in or a passion for learning the Analytics product domain.Who We AreThe Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work.The Product: Amplitude is a digital analytics platform-we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action.We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.Some of our benefit programs include:
    • Excellent Medical, Dental and Vision insurance coverages.
    • Flexible time off, paid holidays, and more.
    • Generous stipends for wellness, commuter transit/parking, learning and development, and home office equipment.
    • Excellent Parental benefits including Paid Parental Leave and support for fertility, adoption, and childcare.
    • Mental health and wellness benefits including access to coaching & therapy sessions.
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